DELIVERY TIMES

Delivery times vary depending on the product, being between 3 to 24 days from when you receive the order confirmation. For more information about these deadlines, please contact HOGARTREND at the Customer Service phone number 674 008 647 or through the email info@hogartrend.com

The delivery times are indicative. These deadlines will be met as long as the customer has provided the details of their name and address correctly. HOGARTREND can advance the date of delivery of an order, obligating the customer to receive the order at the time that delivery occurs. On certain dates such as Christmas, Kings or special bridges the indicated delivery times are not guaranteed due to the high volume of merchandise in the transport companies. After the holiday periods, the shipment may be delayed due to the high volume of pending shipments.

PLACE AND FORM OF DELIVERY

The delivery of the products will be made at the address designated at the time of contracting by the user. Subsequent modification of the place of delivery requested by the customer may generate additional costs on the sale prior to be paid at the expense of the buyer.

The user undertakes to transmit through the order all the necessary information for the delivery, as well as a telephone number so that the carrier can contact him in case of any incident or to locate him. In case of absence at the time of delivery, the carrier will leave a notice in order to arrange another time for delivery. If once the first delivery is attempted, another second attempt will be made and the client will be absent again, the client must pick up his order by his means at the address that corresponds to the delegation of the courier company that has the package.

The merchandise will be delivered to the customer by the transport company, along with a delivery note in which the data that will identify the customer, the order, and the number of products that make up the shipment will be consigned. If the customer, upon receiving the goods, finds an error in the same or that it is visibly damaged, must record these circumstances on the carrier's delivery note and bring these facts to HOGARTREND in less than 24 hours calling the number of Customer Service 674 008 647, or by sending an email to info@hogartrend.com.

Only deliveries will be made in Spain (peninsular area). If you want a product to be sent outside of this demarcation, you must contact HOGARTREND before placing the order, through your email address info@hogartrend.com or through your customer service phone number 674 008 647, to see if it is possible to make such a shipment and, in such a case, calculate the cost of it.

SHIPPING COSTS

The shipping costs vary depending on the product. For more information about these shipping costs, contact HOGARTREND before making the purchase at the Customer Service phone number 674 008 647 or through the email info@hogartrend.com

For the buyer's guarantee and in order to ensure the suitability of theprovision of transport service, as well as to avoid future

Claims and returns regarding damages, points of interest are defined below for the purpose of this writing.Please at the time of receipt of the order and before signing theConformity of delivery, examine the state of the same in search of breaksor damages as well as apparent symptoms of impacts during thetransportation, to determine if there has been any partial or total content.If at the time of reception it is observed by the receiver any type of anomaly in the packaging or in the product. Request thecarrier the necessary documentation to formalize a protocol ofdamages, comparing such document with the signature of both parties and thedescription of the damages of the delivery. Next, you must report said damages to HOGARTREN by email at info@hogartrend.es. Pictures of the damage will be included in the email.